Servicedesk plus login/password popup on Windows and tomcat configuration
Hello,
I have an installation on a windows server. Servicedesk plus loads up fine if I visit the site using the computer name in the URL bar.
But if I visit the site using a host.domain name ex... servicedesk.company.com, then I get an additional login/password prompt pop up box.
The idea we're pursuing is that the URL presented to the Tomcat server doesn't match what it thinks it is and hence the login/password prompt.
In the BSD/Linux world, I would normally add a ServerAlias statement to the config file to fix this.
What do I do with Servicedesk plus? Where are the tomcat configuration files? Do I edit them the same way?
Thanks in advance,
I have an installation on a windows server. Servicedesk plus loads up fine if I visit the site using the computer name in the URL bar.
But if I visit the site using a host.domain name ex... servicedesk.company.com, then I get an additional login/password prompt pop up box.
The idea we're pursuing is that the URL presented to the Tomcat server doesn't match what it thinks it is and hence the login/password prompt.
In the BSD/Linux world, I would normally add a ServerAlias statement to the config file to fix this.
What do I do with Servicedesk plus? Where are the tomcat configuration files? Do I edit them the same way?
Thanks in advance,