ServiceDesk Plus Issues

ServiceDesk Plus Issues

Hello There ,
After installing a version ServiceDesk Plus on my server  We faced these Issues:
1- Although Mail Settings are correct and Notifications Settings are correct the system didn't notify me on any operation (send ticket , ticket closed ,...)
this is screen shot for mail settings


and this is a screen shot for notification settings




2- after Enabling  "Pass-through" Authentication [ Single Sign-On ] 
 From Active Directory Settings I get a blank screen on the browser every time I try to enter the system
and this is a screen shot for blank screen we faced


Thank you in advance.

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