Request

1. SDF-44926
1. An SDP API reference implementation is provided to generate tickets in SDP via API. Custom implementations can be written to perform specific tasks and API implementation can be invoked to create tickets in SDP.
2. An SDP server side XML based reference implementation is provided to invoke custom Java classes based on certain criteria. This is designed to mimic Business rules, wherein, specific Java classes can be invoked as action if the defined criteria is matched.
2. SDF-44927 : Group is added as a criteria value in Business Rule. Business rules can be defined to take action based on Group value of the request.

Issues Fixed in 8026

Firefox Browser v11

1. SD-44845 : Browser dialogs are not pop-up in Firefox browser version 11 and hence not able to add notes, worklog etc., has been fixed.

Admin

1. SD-44922 : Performance problem while loading the site and group details in the technician page has been fixed.
   NOTE: This is a behavior change in the Admin -> Technician page, if the number of support groups under the copy ,custom and default sites exceed 2500, a new associated site select list will be shown above the available groups field which can be modified to view the available groups under the particular site.
   But the associated groups field will list all the associated groups from all the sites.