ServiceDesk Plus home screen for requesters
My ServiceDesk Plus screen shows a home screen with an icon that reads "Submit your Request", which takes the user to the default Service Request screen to select a service or incident template. However, on one youtube Demo I saw two links, one for Incidents labeled "Report an Issue" and another for Service requests labeled "Create a New Service Request". How can we configure ServiceDesk to show several links in the home screen with custom defined labels?