ServiceDesk Plus ESM with more than one instance integrated with Analytics Plus
Hello Support,
We currently have the following scenario:
- ServiceDesk Plus v11116 with DB MSSQL 2017. We have two instances: SDP TI and SDP FACILITY.
- We also have Analytics Plus 4500 integrated with ServiceDesk Plus.
I see that only the instance of SDP TI can be integrated with Analytics Plus.
Is there an opportunity to integrate the other SDP instances with Analytics Plus?
We need to do the statistical analysis with Analytics Plus for the other instances (SDP FACILITY) of ServiceDesk Plus ESM.
Regards,
Rafael Vega.