I've just updated the ServiceDesk Plus to newest Version yesterday. It says that its completed successfully.

I then start the Manage Engine Service Desk plus in services, but i can not connect the client to it. It says connection refused.

Then i do following steps:

- Stop ME Servidesk Plus services.

- Open CMD in Admin mode and execute the run.bat in bin folder.

- After some minutes, it says that i should start the client. The client runs OK.

Now the thing is,

- The ME Sevicedesk Plus service is not running.

- With Ctrl+C I stop the CMD Windows of "run.bat", but when i restart the services, servicedesk stops working again..

I tried to uninstall the latest service pack, but the uninstall button is greyed out.

Anyone have the same problem? Is there any way to fix this?

Thanks

Rizki

P.S.

When i start the SDPLaunch, it start a small Windows and the status stuck at "Application Layer Starting....."