ServiceDesk Plus crashes/Slow
We are experiencing some slowness and frequent crash in AirAsia's ServiceDesk Plus deployment.
Even with Roles association, its very very slow and takes sometimes for assigning them.
Also, this week, there was a sudden crash in the product and we got these errors in the Wraapper file.
INFO | jvm 2 | 2010/10/06 18:16:15 | Please connect your client at http://localhost:80
INFO | jvm 2 | 2010/10/06 20:18:12 | #
INFO | jvm 2 | 2010/10/06 20:18:12 | # An unexpected error has been detected by HotSpot Virtual Machine:
INFO | jvm 2 | 2010/10/06 20:18:12 | #
INFO | jvm 2 | 2010/10/06 20:18:12 | # Internal Error (4A41564123414C4C530E4350500016), pid=6936, tid=3212
INFO | jvm 2 | 2010/10/06 20:18:12 | #
INFO | jvm 2 | 2010/10/06 20:18:12 | # Java VM: Java HotSpot(TM) Server VM (1.5.0-b64 mixed mode)
INFO | jvm 2 | 2010/10/06 20:18:12 | # An error report file with more information is saved as hs_err_pid6936.log
INFO | jvm 2 | 2010/10/06 20:18:12 | #
INFO | jvm 2 | 2010/10/06 20:18:12 | # If you would like to submit a bug report, please visit:
INFO | jvm 2 | 2010/10/06 20:18:12 | # http://java.sun.com/webapps/bugreport/crash.jsp
INFO | jvm 2 | 2010/10/06 20:18:12 | #
ERROR | wrapper | 2010/10/06 20:18:12 | JVM exited unexpectedly.
STATUS | wrapper | 2010/10/06 20:18:16 | Launching a JVM...
INFO | jvm 3 | 2010/10/06 20:18:17 | TRYING TO STOP DB WITH COMMAND:::stopDB.bat ../mysql 33366 root
INFO | jvm 3 | 2010/10/06 20:18:17 | This copy is licensed to AIRASIA BERHAD
INFO | jvm 3 | 2010/10/06 20:18:17 |
INFO | jvm 3 | 2010/10/06 20:18:17 | Resource check failed for service jboss.web:service=WebServer. Port already in use:80
STATUS | wrapper | 2010/10/06 20:18:19 | <-- Wrapper Stopped
Is this a know issue ?
Also, AirAsia would like to do some stress testing, since they are planning to use the product across, AirAsia malaysia, thailand,india and indonesia.
Can we do some performance testing on this ?
thanks
Isaac
ME Tech