We are experiencing significant slowness issues with ServiceDesk Plus Cloud in the US region. Pages are taking a long time to load, and user actions (such as opening requests, or navigating between modules) are noticeably delayed.

This issue is affecting multiple users across different networks and browsers, so it doesn’t appear to be related to local connectivity.

Could you please confirm if there is any known performance degradation or ongoing maintenance in the US region?
If not, could your team investigate and provide guidance on how to proceed?