Dear Customers,

We are currently experiencing issues with mail fetching and sending within the ServiceDesk Plus Cloud application. This issue is affecting certain customers hosted in our EU data centre.

We understand the inconvenience this may cause and sincerely apologize for the disruption. Please be assured that our teams are actively working to resolve the issue at the earliest.

We will continue to share updates through this thread. Thank you for your patience and understanding.

Best regards,
ServiceDesk Plus Cloud Support