ServiceDesk Plus Cloud - Agent based asset scans?
I see that ServiceDesk Plus (non-cloud) has the ability to scan assets using an agent called DesktopCentral (formerly AssetExplorer). We have ServiceDesk Plus Cloud and are looking for a way to regularly scan remote laptops that are not on the domain. Since the laptops are offsite and not on the domain, we cannot use active directory to schedule the scripts or use domain or network scans. The self scan script is not feasible due to the need to manually run it. Is there any way to scan these assets using an agent installed on them? Is there any plan to bring agent based scans to SDP Cloud?
New to ADSelfService Plus?