ServiceDesk Plus Change request unavailable
Hi,
I have downloaded demo version of ManageEngine ServiceDesk Plus 7.0.0. This tool is installed on Win XP and my browser is IE 7. I tried to create a Change request, but blank screen is displayed and there is a message in status bar:
"handle Response called http://acer:8080/framework/html/blank.html". However, http://acer:8080/Changes.cc should be called.
I am using administrator login, but this issue is not related to user. The same issue is occurring for all users with privileges for Changes.
Could you please help me?
Thanks and regards
Jiri
I have downloaded demo version of ManageEngine ServiceDesk Plus 7.0.0. This tool is installed on Win XP and my browser is IE 7. I tried to create a Change request, but blank screen is displayed and there is a message in status bar:
"handle Response called http://acer:8080/framework/html/blank.html". However, http://acer:8080/Changes.cc should be called.
I am using administrator login, but this issue is not related to user. The same issue is occurring for all users with privileges for Changes.
Could you please help me?
Thanks and regards
Jiri