Hello,

I am new to ServiceDesk Plus product and I am looking into some possible integrations with it.

I am a bit confused with the API versions - as I see there is v3 which is only for Cloud version? Or v3 can be used for on-premise deployments too?

If a I use an on-premise ServiceDesk Plus - which API version should I use - v3 or v2?

I hope I will get some clarifications on this.

Thanks in advance.

Regards,

Stefan