ServiceDesk Plus and ADSelfService Integration

ServiceDesk Plus and ADSelfService Integration

Hey Guys,

I have a it of an issue, I am trying to setup an integration to ADSelfService from ServiceDesk which are both located on the same server.

ServiceDesk Build =  9232  
Protocol  = Https
Port = 448

ADSelfService Build =  5318
Protocol = https
port = 443


In the General > ME Integrations tab under ADSelfService Plus.

I have tried the following things.

Server name: *SERVERNAME* e.g. LONAS01
Server Port: 443
Protocol Settings: https

Servername: *Private Ip Address* e.g. 192.168.1.10

Servername: *loopback* e.g. 127.0.0.1
Note: When using 127.0.0.1 the integration succeeds but, I cannot change from the two apps as it constructs the URL as the following when connected from a remote computer 
https://127.0.0.1; which obviously doesnt work.

I have also tried to make an entry in the host file for the Servername also to no avail.

Thanks in advance,

Cheers,
Liam 




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