ServiceDesk Plus 9423 Released

Dear Users,

SDP 9423 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Enhancements

SDF-70993 : Option to disable automatic delta scan. Admin >> Discovery >> Scan Settings.

Issues fixed in 9423

Vulnerability

SD-71557 : XSS vulnerability found in success/failure message pop-ups is fixed.

SD-69428 : XSS Vulnerability in the Software Metering graph of the Software Summary page.

Assets

SD-70892 : In a certain scenario, issue occurs while viewing History tabs of some assets.

SD-71049, SD-71127 : Error occurs while Auto Assigning assets. The issue happens if the page has more than 150 workstations.

SD-71376 : Unable to update the WarrantyExpiry date in Diff scan while syncing the asset data from Desktop Central to SD.

SD-72560 : Org Serial Number field is getting duplicated in the CI details page of workstations and servers.

SD-72400 : Assets that are not associated to any site are not displayed for technicians without site association.

SD-71873 : There is no managed connection while uninstalling an agent.

SD-72411 : Agent information of the scanned XMLs from Desktop Central is now captured in ServceDesk Plus.

Purchase

SD-70632 : Unable to enter names with characters more than 30 in purchase orders.

SD-70798 : When an approver's name contains characters from a foreign language then these characters' encoded values are displayed in the Print Preview section of the corresponding purchase orders.

SD-69240 : Attachment names with commas cause page break in the Purchase Order form.

SD-70922 : Notification table entry undone after changing the PO status to 'Ordered'.

SD-71860 : Unable to delete an existing item and add new from PO edit page.

SD-72310 : Default Sales Tax Rate is not maintained in a PO once a vendor is selected.

Contracts

SD-71128 : A technician with only "View" permission for contracts can attach documents to it.

Scan

SD-70941 : The scanned asset/workstation additional field values for a VM host get reset to default values, if configured.

SD-72376 : While scanning CentOs machines, the IP address and the MAC address are not captured.

SD-69033 : Custom CI type of workstations/servers is not preserved after a second scan.

SD-70950 : After the scan In SDP version9423, Network scanned status and last scanned time is not updated.

Admin

SD-69974 : Application freezes while clicking on the Add New Cost Centre button. The issue occurs due to loading of too many departments.

SD-70262 : Asset CSV import fails when a non-SD-Admin performs the import. The issue occurs if the username field is left blank and only the department name is filled in the CSV file.

SD-72303 : In Asset details page, the title is not in i18N.

SD-69147 : CIs under a child CI type is only partially preserved when the child CI is added to a different parent.

SD-69156 : Unable to access the Standalone Audit page by a technician who though is not an SDAdmin but has the "Scan Now" permission in Assets Module.

SD-73357 : Technicians (except admins) could not add/edit assets from the left panel in the Asset Home page.

SD-71861 : Global search under Assets now includes the value in Last Logged In User.

SD-73622 : UI glitch occurs on clicking expand icon in department field in Cost Center. Admin >> Purchase/Contract Management.

Software

SD-70080 : Incorrect software information stored in the database.

CMDB

SD-70564 : Under CMDB, unable to delete barcode if more than 100 CIs are deleted in one go.

Remote

SD-71612 : Security exception occurs during remote access by Web RDP for any non-English languages.

Others

SD-73263 : GET API for CI Details using criteria is not working in the REST API Documentation tool.

SD-70008 : Applications installed in an Iphone scanned by Desktop Central and pushed into ServceDesk Plus are not listed under the Applications tab.