Dear Users,

SDP 9402 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues fixed in 9402:

SD-70246 : Application header does not load properly if the web remote configuration fails to fetch the server name from the DNS.

SD-70228 : DC tight-install in SDP is not getting started if the application is invoked as a service.

SD-69920 : Unable to save any change templates after upgrading to the 9332 build. The issue occurs when we select change manager and refresh the page.

Please refer to the below link for the steps to install the patch.

https://www.manageengine.com/products/service-desk/service-packs.html#sp

Note : If Users facing issues, when invoking upgrade process from 9400 refer post for solution.

Regards,

Edwin Vasantha Kumar

Servicedesk Plus Team