ServiceDesk Plus 9331 Released

ServiceDesk Plus 9331 Released

Dear Users,

SDP 9331 has been released and can be downloaded from the URL below,
https://www.manageengine.com/products/service-desk/service-packs.html

Behavior Changes in 9331
  • Group Filter in request list view filter will be removed by default. You can enable the groups again in the request list view filter by accessing admin>>self service portal settings>>Show groups in request list view filter.
  • V3 API: The parameter name 'input_data' must be in lower case.
  • V3 API: Technician key is deprecated as "authtoken" and it should be sent in request header.

Please refer to the below link for Issues fixed in 9331
https://www.manageengine.com/products/service-desk/readme-9.3.html

Please refer to the below link for the steps to install the patch.
https://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Edin Vasantha Kumar
Servicedesk Plus Team