ServiceDesk Plus 9327 Released

Dear Users,

SDP 9327 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9327:

SD-69035 : Schedule to clean up duplicated Software CIs.
SD-69032 : Mail fetching error occurs if the configured keystore file name contains special characters.
SD-68973 : Replies sent to the notification mails are not getting added as a conversation if the delimiter is removed from the subject.
SD-68280 : XSS vulnerability issue.
SD-68217 : Selected fields for an AD import are reset and reverted to default settings when the 'Active Directory Import Success' window is closed.
SD-67566 : In some environments, single sign-on functionality fails abruptly due to the following exceptions, "SocketTimeOut" & "ArrayIndexOutOfBounds"
SD-67356 : Exception occurs in loading users list while assigning users to assets if email is not specified for a user.
SD-68978 : Migration fails if we migrate from 9319, 9320 or 9321 to a higher build. Issue occurs while we restore data to a fresh setup before migrating.
SD-68864 : Department in the custom trigger's criteria gets duplicated multiple times in custom trigger's list view page.
SD-68832 : Requesters name with special characters (umlaut) are not loaded in requester field's ajax which causes loading failure in Quick Create menu.
SD-68827 : While adding a worklog, if we select 'Consider Worklog Addition as First Response', then the first response value in the history stamp is shown in milliseconds.
SD-68812 : Unable to add an additional field as a criteria to a business rule.
SD-68078 : In 'On Form Submit' section of Field & Form Rules, 'clear fields' option is not working for multi-select fields.
SD-68077 : While copying a field and form rule with execute script action, that has tags, unwanted slashes are getting added.
SD-68523 : Model doesn't get auto populated while editing a workstation or server in professional edition.