SDP 9237 has been released and can be downloaded from the URL below,
https://www.manageengine.com/products/service-desk/service-packs.html

• SD-63274 : Support for SNMP V3 scan has been introduced.
  

• SD-65225 : Reply windows gets over-written when trying to reply multiple requests simultaneously.
  
• SD-65190: Request page gets slowly loaded when the resource section contains lots of questions with check box options.
  
• SD-63552: Alias mail ID does not get removed when replying from a conversation.
  
• SD-49333: 'Closed without user acknowledgment' message gets displayed in 'Request closure details' section even if the Request is closed by a Requester.
  
• SD-63119: History gets captured wrongly as 'Note deleted' although a request is deleted.
  
• SD-64183: Unable to update Service Request resource details via inline edit in some environments.
  
• SD-63936: Default Request does not get listed in its Service Category in Catalog list when it is associated with a Service Category.
  
• SD-64081: Performance optimized when there is a large number of options in pick list additional fields for a Request.
  
• SD-59925: Unable to take approval action in some scenarios.
  
• SD-59801: 'File not found' exception occurs while downloading the attachment from Requests created via PM Tasks and when the default attachment path is changed.
  
• SD-62983: Navigation buttons in the request details page not available in some scenarios.
  
• SD-63611 : Page gets misaligned when requester/technician(who is not assigned to the ticket) replies to the ticket.
  
• SD-63664 : First call resolution (FCR) during close operation causes exception in some MSSQL setups.
  
• SD-63676 : The option "view request details" (for the tasks associated with a Request) in the task details page does not take any action upon clicking.
  
• SD-63795 : Unable to add additional field in Service Template with special characters in the name.
  
• SD-63902 : Survey gets sent for Open Requests as the 'Send survey' button does not check if a Request is closed or open.
  
• SD-64054: Content gets slightly hidden on the left side when an email is sent using MS-outlook.
  
• SD-62615 : Vulnerability in task module.
  
• SD-63412, SD-63892, SD-64445, SD-63644: Vulnerability in Request module.
  
• SD-64421, SD-64123, SD-64122, SD-64117, SD-64116, SD-64115, SD-64112: XSS Vulnerability issues fixed.
  
• SD-63218, SD-64107, SD-63217 : Vulnerability in file attachments.
  
• SD-64153, SD-60965: Vulnerability issues fixed.
  

• SD-63448, SD-62815: The maximum number of fields restriction does not work as intended while adding additional fields in Change Template.
  
• SD-64320: Exception when trying to edit "Change Request Template to" action while creating new Business Rule.
  

• SD-49934 : Project List view gets displayed instead of the last viewed model (Projects List View/Recent Update View/Gantt View) on revisiting the Project tab.
  
• SD-64134 : Failure in Importing projects when the deleted default priorities (such as "Low" with the range from 0 to 250) are set for the projects.
  
• SD-64415 : Failure in importing projects if the MPP files are in certain formats (Particularly "ansicpg1256").
  

• SD-65289 : Unable to disable Solution auto suggest for Technicians. This can be done by updating the column paramvalue as 'false’, for the category ’ShowSuggestionsToTechnicians' of 'globalconfig' table in db.
  

• SD-65200: Set value and get value method does not work for resource questions when the existing CI(s) are added as values for the question.
  
• SD-65188: Validation issue in the 'To address' field, if the SMS gateway is configured under Request details --> SMS the Technician.
  
• SD-63388: Characters get encoded wrongly in the content of few notification templates.
  
• SD-64312 : "content_url" returning invalid path in View All operation of the Attachment API.
  
• SD-64454 : Rest API documentation displays only the introduction section without the other sections in Chinese and Japanese languages.
  
• SD-65100: In custom triggers, duplicate approvals are sent to approvers who are already configured for the approval stage.
  
• SD-64035: Performance optimized while auto saving huge size drafts.
  

• SD-64069: Report related entries for Multi-select additional fields fails to get deleted when the actual Multi-select additional fields are deleted.
  
• SD-63977 : Reports does not include "Not associated to any site" Requests, if Reports are generated by non SDAdmin.
  

• SD-63863: Unable to report an issue from the community tab in a chrome browser.
  

• Asset inline edit will trigger Request update workflow.
  
• Approver history will now show the logged in user Id of the approver instead of the email id if approved when logged in.
  
• If Default template is associated with any Service Category, it will not be listed separately in Request Catalog menu and 'New Incident' button will not be present in Template listing.
  

Please refer to the below link for the steps to install the patch.
https://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team