New features in 9234:

• SD-60295 , SD-63336: Solution Auto Suggest for Technicians: Suggesting solutions for requests based on the keywords found in the requests. This allows the Technicians to try different solutions from the suggestions, copy them as resolutions if applicable, or add comments to the solutions that didn’t work while keeping track of the tried solutions.
  

Issues fixed in 9234:

Request :

• SD-63912: Custom mode containing the string 'mail' gets assigned instead of the default mode "E-mail", when adding a Request through e-mail.
  

• SD-64020 : Inline images in a Request are shown as attachments.
  

• SD-64102: Issue while importing requests from the XLS file containing DATE cells whose values are calculated using formulas.
  

• SD-62674: Business rules are not applied properly when the value in the Picklist field, which is a part of the criteria, contains a comma.
  

• SD-62698: Incorrect Business Rule is applied to a Request when a request, with an additional content in the Title / Description of the email, is received from the Outlook mailbox.
  

• SD-63869: Error occurs when the option 'Send e-mail to following technician(s) when a request is closed' under 'Admin -> Notification Rules' is enabled, but no Technician is added to the notifications list.
  

• SD-65143: Error occurs when the option 'Alert the following technician(s) by e-mail when a new request is created' under 'Admin -> Notification Rules' is enabled, but no Technician is added to the notifications list.
  

• SD-65179: Able to duplicate Requests when 'Add Request' is clicked multiple times. 
  

• SD-65234: Null pointer exception while accessing the Survey link.
  

• SD-60717: Emails sent from ServicedeskPlus with inline images are shown as attachments in Outlook 2007.
  

• SD-63904: Showing unwanted text in logs when email is fetched with attachment(s).
  

Problem :

• SD-63629: Multiple notifications are triggered when the 'Apply' button is clicked multiple times in the Problem Closure Rules page.
  

• SD-63632: No error message is shown while trying to close a Problem Request and its associated Incident Requests, with the option 'Copy Problem Solution and workaround to all Associated Incidents' selected, provided the Technician does not have Edit permission for those Incident Requests.
  

• SD-63592, SD-63593: Notes are not sorted in Problem and Change modules.
  

Change :

• SD-61428: Changes are duplicated when the Copy button is clicked multiple times while copying a Change.
  

• SD-64050: Error occurs while duplicating the Change workflow.
  

• SD-58428: When Change Requester is chosen in a Change form, the Change Site gets replaced with the Requester's Site.
  

• SD-63528: Unable to spot/inline edit the role 'Change Manager' in Change Roles if 'ChangeManager' is updated in Admin section.
  

Solution :

• SD-65223: Unable to view solutions in Solution Non-login URL.
  

Purchase :

• SD-64093: The message "PO is attached as PDF in the mail" is displayed instead of "PO is attached as HTML in the mail" in the 'German' language version, when 'Order this PO' is clicked after PO Approval.
  

Admin :

• SD-60931: If 'Test Setup' is chosen during data restore, outgoing and incoming mail server details get removed on every restart.
  

• SD-63875: "Next" navigation button in Roles List view does not work in IE 11.
  

• SD-64137 : Previously edited Requester name is displayed when 'Add New Requester' is clicked in the below sequence of operation 'Edit Requester -> view list -> Add New Requester'. 
  

• SD-63394 : After a support group is added, the page gets redirected to 'CMDB home page' instead of Support Group List View in Professional edition.
  

• SD-62519: Error while searching sites in the SiteSearch Option pop-up.
  

• SD-63777: Blank page is displayed while trying to update a Status with an already existing Status name.
  

• SD-64379: SLA escalations are sent during operational hours and working days, even though the option "send notification irrespective of operational hours and holidays" is enabled.
  

• SD-64317 : Label name explaining the associated site for a Technician is not uniform in Edit and Details pages. 
  

• SD-62994: Wrong Site value gets displayed in Technician's details view page and List View.
  

Report :

• SD-63651: Incorrect Summary report gets generated if the left column is of type 'string' and summarization column is unselected.
  

• SD-62894: Unable to generate few Reports when the product language is changed to 'Turkish'.
  

• SD-61991: Unable to generate Tabular Report using Line chart & Area chart in cases where 'All Asset' or 'All computer module' are chosen.
  

• SD-63459: Maximum number of records generated for Reports get restricted to 5000, even if the column names contain 'description/resolution/fulldescription' of any other tables other than Request module's tables.
  

• SD-63981: Error occurs in MSSQL while running a Report if the query Report contains 'longtodate' conversion.
  

Vulnerability :

• SD-64118, SD-64119, SD-64104, SD-64108, SD-64109, SD-65184, SD-64380: Vulnerability issues fixed.
  

• SD-64114: XSS vulnerability in Requester List.
  

Login Page :

• SD-63711: The 'Log on to' drop-down is displayed even when a single domain is available.
  

• SD-62570: When a user logs into the mobile client (/mc) from the mobile device, closes the browser and reopens it, the user is redirected to the web client of the product.
  

• SD-63673: On receiving an e-mail with the Outlook e-mail file (.msg) as an attachment, the content of the file is added in the request Description and not added as an attachment to the request. Now, the content will be available both as inline and as a .eml attachment.  
  
• SD-64071: By default, domain is displayed as a drop-down list in mobile (\mc) context.