ServiceDesk Plus 9230 Released

ServiceDesk Plus 9230 Released

Dear Users,


 SDP 9230 has been released and can be downloaded from the URL below,


https://www.manageengine.com/products/service-desk/service-packs.html


Issues Fixed in 9230:

  • SD-64082 : Unable to fetch mails due to connection exhaust.

  • SD-64270 : Connection error occurs while trying to fetch mails using IMAP.

  • SD-64061 , SD-64084 , SD-63886 , SD-63821 : Duplicate 'New PO' and 'Delete' buttons appear in the PO ListView page.

  • SD-63997 : Unable to search Purchase Orders from global search using PO's item name.

  • SD-64000 , SD-63353 , SD-63590 : Vulnerability issues fixed.

  • SD-63968 : Migration fails when same approvers are configured at the same level in a PO.

  • SD-63435 : Unable to view Purchase Order approval details page in non-login view.

  • SD-63990 : Performance optimized during Asset scan.

  • SD-63685 : Performance optimized in 'Requested by' field in new Purchase Request.

  • SD-63539 : Software Dashboard page shows 'Loading' image if no Software is present.

  • SD-63571 , SD-63573 : Unable to view Purchase Details in archived request history and when 'Purchase request details' is clicked in archived Requests.

  • SD-64051 : Privilege-based access provided to delete CIs as opposed to restricted access which was granted only to the Sdadmin.

  • SD-64033 : Unable to select on-behalf-of user from search requester list with the name containing special characters.

  • SD-62932, SD-63130 : Unrestricted file size growth of the file startout.log in the product.

  • SD-63121 : The word "Leave" is wrongly translated in Spanish language.

  • SD-62492 : Fixed the following issues.

    • Unable to edit few SLAs since Rendering Exception occurs in SLA list.

    • Unable to edit criteria for Spam Filter and Notification Filter since Rendering Exception occurs in criteria list.

  • SD-63995 : Copy site SLA gets corrupted when the default site SLA is edited and saved in some scenarios.

  • SD-63920 : The word 'operational' is misspelt in 'Include non operational hours' tool tip present in Tasks -> Add New worklog.

  • SD-64340 : Service Request creation failed for the Service Catalog templates which has the option 'Do not assign technician before service request is approved' enabled under workflow, and created with category set and no technician assigned.


Behaviour changed in 9230

  • We have moved the 'wrapper.log' file from 'bin' folder to 'Server\Default\log' folder. You will get this file along with the support file.



Please refer to the below link for the steps to install the patch.


Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team

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