Dear Users,

 SDP 9229 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

New features in 9229:

 

  
SDF-59416: SDP-Zoho Reports/Analytics Plus Integration enhanced with Custom fields sync. Custom fields created for Incident, Service Catalog and Worklog can be viewed in Zoho Reports/Analytics Plus when synced.

 
Issues Fixed in 9229:

 

  
SD-64176: Format of Change details in INPUT_DATA given for custom script/class is obtained wrongly for 'Change' custom trigger from version 9203. Any scripts/class written for 'Change' custom trigger after version 9203 has to be written according to the format mentioned here .
 
 

  

 
 

  
Please refer to the below link for the steps to install the patch.

https://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team