Dear Users,

SDP 9224 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issue Fixed in 9224 :
SD-63823  : In 9220 - 9223, the PO Approver flag is disabled automatically after importing users from AD/LDAP.
SD-63916 : Failure while upgrading to builds 9207-9223, when same barcodes with unwanted spaces are populated in the database.

Please refer to the below link for the steps to install the patch.

https://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team