Dear Users,

SDP 9222 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

 

  Issue Fixed in 9222 :
 
 

  
SD-63479 : Failure while upgrading to builds 9207-9221, if same barcodes with different letter case are populated in the database.
 
 

  

 

 

  

   Please refer to the below link for the steps to install the patch.
  
 
 

  

 
 

  

    

     
      

       

        https://www.manageengine.com/products/service-desk/service-packs.html#sp
       
       

        

       
      
      

       
Regards,
       
Edwin Vasantha Kumar
       
Servicedesk Plus Team