ServiceDesk Plus 9219 Released

Dear Users,

SDP 9219 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9219:

SD-62877 : Technicians with the role "All in group & assigned to him" are unable to view their permissible standalone tasks.

SD-63574 : Request does not re-open, when users in CC reply to the request.


      
       
        
         Please refer to the below link for the steps to install the patch.
        
       
       
        

       
       
        
          
                       
             
              https://www.manageengine.com/products/service-desk/service-packs.html#sp
             
             
              

             
            
            
             Regards,
             Edwin Vasantha Kumar
             Servicedesk Plus Team