Dear Users,

SDP 9217 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9217

   

    

     

      
SD-62560: When Pass-through Authentication is enabled, any application URL accessed in fresh browser session gets redirected to HomePage.
     
    
   
   

    

   
   

    

   

   

    

     

      Please refer to the below link for the steps to install the patch.
     
    
    

     

    
    

     

       

        
         

          

           https://www.manageengine.com/products/service-desk/service-packs.html#sp
          
          

           

          
         
         

          
Regards,
          
Edwin Vasantha Kumar
          
Servicedesk Plus Team