Dear Users,

SDP 9216 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9216

  

   

    

     
SD-63385: Unable to close a request via global/inline edit even after the mandatory fields are entered.
     
SD-63378: 'Cancel' option does not work for Inline edit of a Change.
    
   
  
  

   

  
  

   

  

  

   

    

     Please refer to the below link for the steps to install the patch.
    
   
   

    

   
   

    

      

       
        

         

          https://www.manageengine.com/products/service-desk/service-packs.html#sp
         
         

          

         
        
        

         
Regards,
         
Edwin Vasantha Kumar
         
Servicedesk Plus Team