ServiceDesk Plus 9113 Released

ServiceDesk Plus 9113 Released

Dear Users,

SDP 9113 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

New Features in 9113

  • SDF-61083 : Adding conditional approvers for a request, through custom triggers.

  • SDF-61086 : Announcement integration between ServiceDesk Plus and DesktopCentral. Option to notify active announcements added / updated in ServiceDesk Plus to user through DesktopCentral agent.

  • SDF-61106 : Enhancement in 'Admin' user interface for easy access to various configurations along with 'Search' option.

  • SDF-60984 : 'Login Page Customization' enhancement -After applying this hot-fix it requires just one time customization and later on the changes will remain permanently. Refer the help document for more details. Users who have already customised their login page can make use of this hotfix and customize it permanently.

  • SDF-60083 : 'Custom Trigger', a plugin to execute custom script/class is provided for Change Module.

  • SDF-58836 : Option to associate multiple assets to a request.

  • SDF-49693 : Tracking manual changes in CI History.

  • SDF-60143 : Addition of Product Overview Portal that provides an overview of various modules and their key features in one place through videos

  • SDF-57024 : Ability to search user / department / site in assign owner section of assets

Issues Fixed in 9113

  • SD-34232 : Scan : Scanning multi monitor information from Windows machines.

  • SD-59774 : Scan : Issue in fetching Manufacturer information from Hard disk.

  • SD-60654 : Scan : Issue in fetching license key for Windows OS 8 and above. 

  • SD-60785,SD-60786 : Issue while deleting the main asset or moving the asset to expired or Disposed state, where the associated resources or asset components does not move to 'In Store' state.

  • SD-60161 : Issue in 'Assets' module, Where changing site of an Asset, does not change the site of its Associated components.

  • SD-61174: Certificate updation required for IOS Device Push Notifications.
      
Please refer to the below link for the steps to install the patch.


Regards,
Edwin Vasantha Kumar
Servicedesk Plus Team

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