ServiceDesk Plus 9112 Released

Dear Users,

SDP 9112 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 9112

SD-61107 : Failure while migrating to 9111 in some environments.
SD-60790 : Error when generating reports with charts having 'numeric' type as one of its 'group by field'.
SD-59888 : When a request created through email command does not match with the given requester name and email-id or the given requester email-id alone, then a new requester does not get created.
Behavior Change : When Identifying a user based on user name and email-id, both 'user name and email-id' or 'email-id' alone should match the user details. Earlier, the users matching the user name were fetched ,ignoring the email-id.
SD-60522 : When default template alone is allowed for requester login, Field and Form Rules are not applied.
SD-61057 : Performance issue while viewing requests with huge description.
SD-60285 : Partial printing of a few requests while printing using IE.
SD-59988 : UI Issue in displaying scheduled data archiving under admin module.
SD-60314 : IE - when hovering over a report in 'reports list view', report name popup flickers.
SD-59356 : Hyperlinks in announcement section are not underlined and appears blue.
SD-59009 : IE11 specific issue - In new query report , the text does not get wrapped properly.
SD-58522 : In IE 11, Request Print output includes check box filter section also.
SD-61079 : Filter to sort 'Pending-My Group tasks' displays both pending and completed tasks.
SD-60270 : XSS vulnerability while accessing Request Templates.
SD-61116, SD-58705 : Technicians recently added to support group are not able to view the Request Templates for which the support group is associated.
SD-60165 : Ability to create a request using URL even when Request template is disabled.
SD-59589 : Removed 'Add New Field' option under 'Requester view' in Incident Template.
SD-58937 : Resolved time does not get reset when requester replies to the mail.
SD-41507, SD-27734 : Subcategory, Item, Group, and Request Type fields are added to request list view in self-service portal.
SD-59278 : IPPhone table not created in the database for customers who migrated from builds 9000-9022 to 9028 or above.
SD-60999 : Change closure rules get duplicated during every upgrade.
SD-60971 : In PostgreSQL ,Change Template cannot be added without Retrospective field.
SD-60823: Performance issue while viewing request details page.
SD-61177 : Ability to create a Request using URL even when the Request template is not under user's scope.

      
       
        Please refer to the below link for the steps to install the patch.
       
       
        

       
       
        https://www.manageengine.com/products/service-desk/service-packs.html#sp
       
      
      
       
Regards,
       Edwin Vasantha Kumar
       Servicedesk Plus Team