ServiceDesk Plus 9107 Released

Dear Users,

SDP 9107 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

New Features in 9107

SDF-59913 : Additional Fields can be configured as 'common' for both incident and service requests.

Issues Fixed in 9107

SD-60694 : Issue with request description, when simultaneous 'edit' operation is done on a request.
SD-54731 : Issue in attaching files with same name for a request.
SD-60251 : Admin -> Support Groups -> Associated technicians are dissociated and other technicians are included in the options,if the 'group notification' checkbox is not disabled.
SD-59887 : Option to enable 'allow only numbers' for 'single line' incident additional field.
SD-59351 : Unable to update some user defined fields during request bulk edit.

   
    
     

    
    
     Please refer to the below link for the steps to install the patch.
    
    
     

    
    
     https://www.manageengine.com/products/service-desk/service-packs.html#sp
    
   
   
    
Regards,
    Edwin Vasantha Kumar
    Servicedesk Plus Team