Dear Users, SDP 9102 has been released and can be downloaded from the URL below https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9102 
  

   
SD-60318 : Request reply/forward notification window sends an email even when the Cancel button is clicked.
   
SD-60229 : Duplicate requests are created in IE8, after clicking (single click) the save button.
  
  

   
Please refer to the below link for the steps to install the patch. https://www.manageengine.com/products/service-desk/service-packs.html#sp Regards, Edwin Vasantha Kumar Servicedesk Plus Team