ServiceDesk Plus 9035 Released

ServiceDesk Plus 9035 Released

Dear Users,

ServiceDesk Plus 9035 service pack which can be applied over 9.0 is released and can be downloaded from the below URL,


Issues Fixed in 9035:

       SD-58778 : Unable to login with "Local Authentication" in languages other than english after migrating to 9030.

    SD-58766 : Automatic suggestion of solutions is not working after upgrading from 9030 to the latest patch

    SD-58793 : "401:unauthorized" alert is shown while opening the IOS mobile application, after upgrading to version 3.0.

    SD-58786 : Error while attaching documents to Software license in Asset module.

    SD-58623 : After filling out the survey sent through mail and submitting it, when user clicks on "View Survey Results" under Actions menu, a message saying unauthorized access is displayed.

    SD-55589 : Issue in displaying custom report widgets under home tab.

    SD-57404 : Products and Product Types are not in alphabetical order in their respective select box in New and Edit Purchase Order Page.

    SD-57466 : Total count is incorrect during navigation in failed scan workstation list view.

    SD-57702 : Close button issue is resolved in connection relationship pop up screen when the technician logged in does not have permission for CMDB.

    SD-58240 : Login issue due to 256 bit encryption while scanning Linux machines.

    SD-58262 : Problem while importing remote server data when citype name is renamed in central server.

    SD-58264 : Option to update software license product even if the association between software and product is removed.

    SD-58269 : Issue in scanning printers if null character is returned for OID for location.

    SD-58271 : Issue in scanning switches if default CI attributes are deleted.

    SD-58467 : SNMP Version 2 support for fetching sysOid from the network devices.

    SD-50702 : Unable to ping IPV6 enabled workstation.

    SD-55256 : Issue in fetching correct version of IE10 and above during scan.

    SD-55458 : Audit notification content is empty, if there is no hardware changes detected during scan.

    SD-55687 : Unable to start AE server from desktop icon and start-up menu option in windows 8.

    SD-56560 : Unable to take remote connection to a windows 8 machine,when prompt users option is enabled.

    SD-58181 : During scan, the edition of MS SQL Server R2 software is not fetched.

    SD-58225 : OPENSSL is upgraded to the latest version.

    SD-58418 : VMs are listed multiple times in VM list view.

    SD-58424 : In network scan, the progress bar shows the completion status as more than 100 % completed at times.

    SD-58468 : Migration failure due to unwanted ci relationships created between VM hosts and VMs.

Please refer the below link for the steps to install the patch,
ServiceDesk Plus Team

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