ServiceDesk Plus 9034 Released

ServiceDesk Plus 9034 Released

Dear Users,

ServiceDesk Plus 9034 service pack which can be applied over 9.0 is released and can be downloaded from the below URL,


Issues Fixed in 9034:
  • SD-51035   : Only the Technician Groups which are in the Default Settings are shown in the Add New Task page of Service Template.
  • SD-51948   : "Email me before" for task text changed.
  • SD-55515 :Duplicate task order after converting incident request to service request and while merging requests.

  • SD-57670 :While adding a new task, the group associated with the template is not auto populated.

  • SD-53081 :Task dependency marking are captured in Task history.

  • SD-54952 :Task order configured in template is not reflected in Add Request page.

  • SD-56021 :Tasks present in trashed requests are included in task count.

  • SD-52755 :Displaying complete list of worklogs in worklog printview.

  • SD-57750 :Attach file link is removed from taskdetailsview page under "Home".

  • SD-58567 :In Software Installation list view check box is missing instead workstation id is listed in place of same .

  • SD-58541 :Requests Received In Last 20 Days' and 'Requests Closed In Last 20 Days' Widget on Dashboard isn't working.

  • SD-58597 :Closure code list is empty when closing the request in some scenarios

  • SD-58702 :Dashboard Error - Invalid XML in Open Request widget


Please refer the below link for the steps to install the patch,
ServiceDesk Plus Team

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