ServiceDesk Plus 9027 Released

ServiceDesk Plus 9027 Released

Dear Users,

ServiceDesk Plus SP 9027 which can be applied over 9.0 is released and can be downloaded from the below URL,


New Features in 9027

  • SDF-55084 : Scan : Support for scanning Hyper-V machines.

  • SDF-56866 : Scan : Identifying servers during scan.

  • SDF-56867: Asset : New view for VM hosts and VMs in left panel under Assets tab.

Issues Fixed in 9027

  • SD-58247 : Task Closing Rules under HelpDesk Customizer shows blank page after upgrading to 9024.

  • SD-57430 : Scan : Vulnerability issue in posting inventory xmls through http has been fixed.

  • SD-58204 : When calculating the dueBy time, 'Should be resolved/responded irrespective of Holidays/Weekends' are not considered even when they are checked under SLA configuration.


Please refer the below link for the steps to install the patch.
ServiceDesk Plus

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