ServiceDesk Plus 8208 Released

ServiceDesk Plus 8208 Released

Dear Users,

Hotfix 8208 over SDP 8200 has been released and can be downloaded from the URL below,

http://www.manageengine.com/products/service-desk/service-packs.html






New Features in 8208

  1. SDF-48361 : Info related to Project Member Addition/Updation/Deletion now gets listed in the project’s history.

  2. SDF-49532 : Logged-in project members and Project owner cannot reassign themselves to lower ranked project roles.

  3. SDF-49646 : Project members cannot delete themselves from the project

  4. SDF-49029 : Attachment related activities – add/delete attachment – now get listed in the project’s history.

  5. SDF-50817 : Project-Change association and dissociation details too get listed in the project’s history.

  6. SDF-49025 : Bulk closure of Tasks now possible from Tasks List View page

  7. SDF-32049 : Global configuration now enabled for task group members notification as well.

Issues Fixed in 8208

  1. SD-48759,45799 : While forwarding the request conversation and selecting the reply template will set the conversation description as null.

  2. SD-50722 : Display of Projects Tab for Technicians who have been assigned Project Roles/ having a Project membership.

  3. SD-49923 : Gantt bar Status 'Open/Closed' changed to 'Pending/Completed' in Gantt chart.

  4. SD-50283 : Worklog description trimming issue fixed in Worklog list view page.

  5. SD-50119 : Visibility issue related to Task icon in Project Overview Map.

  6. SD-49917 : Difference in ‘delete messages’ of projects, milestones & tasks, from their respective details page and the list view page

  7. SD-49654 : Project and Milestone related attachment descriptions now appear beside the attachment

  8. SD-50550 : Issue related to appearance of worklog ‘description’ field while printing requests

  9. SD-50845 : Inability to display HTML tags in Worklog description in Worklog list view page

  10. SD-49842 : Undesired selection of Advance Permission ‘Edit Options’ (in the roles page) while unchecking Access Permission ‘View Checkbox’ of Requests.

  11. SD-50156 : Issue related to ‘date field population’ while creating additional fields in Incident Templates.

  12. SD-50457 : Appearance of unwanted HTML tags in problem/change notifications.

  13. SD-50986 : Total cost associated with worklog changes to zero (while updating worklogs post 8026 migration)

  14. SD-50985 : Inability to edit worklogs post 8026 migration

  15. SD-50834 : Incorrect listing (or ordering) of Milestones based on 'created date' in Gantt chart.

  16. SD-50354 : Appearance of comments - related to tasks - when in reality no comments have been added (occurs when a task is newly assigned to a technician)

  17. SD-50857 : The configured text color for the section headers in Admin > Themes is not getting applied in the Request, Problem and Change Detail pages

  18. SD-50367 : When a request is submitted for approval, then viewing the browser page source of the approval page reveals all the technician names

  19. SD-49235 : Even though a notification template is configured in RTL, the notification is always sent in LTR format.

  20. SD-50810 : Bullet styles now made visible in the list views under Description box.

  21. SD-51066 : Lack of synchronization between PO Approval Status and PO Status. (ie. PO Status indicating Approval, while Approvals tab suggests something else)

  22. SD-50670 : Inability to dispatch mails related to purchase orders

  23. SD-50818 : Error message display on clicking CI Name of the CI Relationship dialog box (availale in the CI Relationship page)

  24. SD-46323 : Disappearance of Asset Description field upon Server/Workstation scan

  25. SD-38820 : Inability to populate Vendor E-Mail address during Purchase Order creation

  26. SD-51062 : Issue related to DNS Caching

  27. SD-51049: Issue faced by Purchase Order Approvers in accessing PO Approval links (sent via mail)

  28. SD-50575 : Time between the Incident creation to Service Catalog conversion will not be considered as onhold.

  29. SD-51218 : Performance issue while loading approvals and cab for change is fixed.

Please refer to the below link for the steps to install the patch. 

Regards,
ServiceDesk Plus Team

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