Dear Users,
Hotfix 8204 over SDP 8200 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/service-packs.html
Issues Fixed in 8204
SD-50675 : Problem in loading some technicians while adding a workllog has been fixed. The problem was due to some excluded technicians in 'technician auto assign'.
-
SD-50677 : Problem in loading new work log form when there is more than 500 users.
Please refer to the below link for the steps to install the patch.
Regards,
ServiceDesk Plus Team