ServiceDesk Plus 8201 Released

ServiceDesk Plus 8201 Released

Dear Users,

Hotfix 8201 over SDP 8200 has been released and can be downloaded from the URL below,

http://www.manageengine.com/products/service-desk/service-packs.html

Issues fixed in 8201

  1. SD-50246 : Description column is added in work log list view.

  2. SD-50251 : Unable to login as local authentication when LDAP authentication is enabled.

  3. SD-50247 : Unable to search Request work log from global search.

  4. SD-50200 : Action button is missing under workstation list view in IE.

  5. SD-50243 : Request description is showing with HTML tags in iPhone native app. [Resolution description part will be fixed in the next hotfix]

  6. SD-50260 : 'Unexpected error occurred' issue while adding a work log after migration has been fixed

  7. SD-50197 : Gantt view horizontal scroll is not proper in Arabic language.

  8. SD-49439 : Agent uninstall from one device removes the agent software from the software list of all machines.
Please refer to the below link for the steps to install the patch. 
http://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Jeykar
ServiceDesk Plus Team









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