ServiceDesk Plus 8124 Released

Dear Users,

SDP 8124 has been released and can be downloaded from the URL below,

http://www.manageengine.com/products/service-desk/download.html

Below are the list of Issue fixes and Features,

Issues fixed in 8124

SD-48940: Unable to perform the xls import of request, with non-english language personalization.
SD-48804: 1. Cleanup audit history schedule does not delete the complete audit history if the data in the audit history tables are high.

2. Instead of fetching the complete audit history information while clicking history tab in workstation details page (which creates performance problems), we are fetching in batches.

New Features in 8124

SDF-37132: Feature to show Incident / Service Request templates for technician, based on the support groups associated to the templates and technicians.If no support group is associated to templates, then it will be shown to all the technicians.

Please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Jeykar
ServiceDesk Plus Team