ServiceDesk Plus 8123 Released
SDP 8123 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/download.html
Note: The 8123 PPM can be applied only over 8121. So, users who are in builds before 8121 and willing to upgrade to 8123 should come to 8121 first and then to upgrade to 8123.
Below are the list of Issue fixes and features.
Issue fixed in 8123:
SD-48675: After selecting the requester in the new incident page, the technician list becomes unsorted.
SD-48110: OS Version not properly identified in Japanese Ubuntu machines
SD-48772: While pasting images from clipboard in IE, a certificate expired message is displayed.
SD-48779: While taking a backup in 8122 and restoring the data in any database, custom report generation will throw an exception.
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SD-48841: Performance issue in loading the request details page having notifications with attachments.
New Feature in 8123:
SDF-39916: Feature to import incident request through XLS.
Regards,
Jeykar
ServiceDesk Plus Team
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