Hi.

What is the ideal setup for Servicedesk Disaster Recovery (DR)?

 

I've initially did a transactional replication of the database to our DR server.  It worked fine when I started replication WHILE I'm logged on to Servicedesk in DR.  I can see all updates done in PD got replicated to DR.  But as soon as I've logged out of it in DR I can't log back in.   Error I'm getting is "username or password is incorrect" eventhough I've entered the correct credentials.  Seems to me that something on the backend that passes login credentials breaks when I start replication.   We have enabled AD and pass-through authentication in production (PD) and it works fine in PD.

 

I've also tried to stop replication and try to log in to DR but still getting the same error.  Also noticed what appears on the login page username box is ";" and password "********".    Not sure where the ";" was coming from.

 

Only way I can log back in DR is by restoring the Servicedesk database.

 

Any help/advice would be much appreciated.

 

-Arthur