ServiceDesk Plus 5 Online Preview

Hi All,

ServiceDesk Plus 5 Online Preview is available here.

New Features in ServiceDesk Plus 5

- Queues in requests
- Business Rules For Better Request Management
- Custom Reports
- Billing Support based on Time Spent on Request
- Active Directory Integration to scan and Import requesters from a specific OU (this will not be functional in online demo)
- Enhanced Purchasing System with Approval mode
- Internationalization Support (ability to add data of any language)
- HTML editors for Solutions and Notifications
- Annoucements ( Bulletin Board Messages)
- Outgoing mail server authentication (this is not enabled in online demo)
- Configurable Email Notifications
- Sorting, searching, column customization for views
- Provisions to add attachments with Replies to Request , Contracts, and Solutions
- Options for subcategories
- Provisions to add custom fields with Pick List

Feel to free to play around and get back to us with your feedback. As said earlier the product is in final QA testing and will be available soon. Please bear us with the delay.

Thanks for your patience and understanding.

regards,
Uma..
[On behalf of the ServiceDesk Plus Team ]