ServiceDesk Plus 4.1 released

We are happy to announce the release of ServiceDesk Plus 4.1 version.

Salient features in ServiceDesk Plus 4.1
� Active Directory Integration
� Importing Requesters from a CSV file
� Data Back Up and Recovery options
� Support to import assets from a CSV file
� Customer Satisfaction / User Survey
� Support to stop timer on requests
� Performance tuning
� Support for requesters to add Notes over requests
� Support for technicians to add public or private Notes over requests
� Sending notifications to technicians when a new request is logged
� Auto Assigning of Software Licenses to workstations
� Support to scan Windows 9x / NT machines

Special thanks to all our forum users. We have tried our best to include most of the critical issues discussed here in the past 2 months. Incase we have missed any, please be assured that we have taken note of it and will be rolling it out in one of our future releases. You mean a lot to us.

You can download the 4.1 build from here ServiceDeskPlus.exe (Windows version) and ServiceDeskPlus.bin (Linux version).

The online help is available at:

http://www.servicedeskplus.com/help.html

We will be providing upgrade patch shortly for migrating ServiceDesk Plus 4.0 to 4.1 version.

Keep your feedback posted and help us enhance the product to meet your needs.

Thanks and Regards,
Aarthi.
ServiceDesk Plus Team.