Dear Users,

SDP 10006 has been released and can be downloaded from the URL below,

https://www.manageengine.com/products/service-desk/service-packs.html

New Features

SDF-74365 : Expiry and Review Date in Solutions 

Configure expiry date and review date for solutions to make sure the solutions are validated and updated periodically.

SDF-35631 : EWS Support 

Use Exchange Web Services to connect to an exchange server for mail fetching.

Please refer to the below link for the steps to install the patch.

https://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,

Edwin Vasantha Kumar

Servicedesk Plus Team