Servicedesk Plaus Crashing all the time.

Servicedesk Plaus Crashing all the time.

Since Monday our SDP has been crashing regularly. We restart then after a while it will just crash again.

The event viewer is showing a few errors at the time of the crash?

----------------------------------------------------------------------------------------------
Event Type: Warning
Event Source: MySQL
Event Category: None
Event ID: 100
Date: 21/02/2008
Time: 8:28:23 AM
User: N/A
Computer: AUNEVHOHELP01
Description:
Can't open and lock time zone table: Table 'mysql.time_zone_leap_second' doesn't exist trying to live without them

For more information, see Help and Support Center at http://www.mysql.com.
-----------------------------------------------------------------------------------------------


-----------------------------------------------------------------------------------------------
Event Type: Error
Event Source: servicedesk
Event Category: wrapper
Event ID: 100
Date: 21/02/2008
Time: 8:37:15 AM
User: N/A
Computer: AUNEVHOHELP01
Description:
There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
-----------------------------------------------------------------------------------------------

-----------------------------------------------------------------------------------------------
Event Type: Error
Event Source: servicedesk
Event Category: wrapper
Event ID: 100
Date: 21/02/2008
Time: 8:37:15 AM
User: N/A
Computer: AUNEVHOHELP01
Description:
There may be a configuration problem: please check the logs.
-----------------------------------------------------------------------------------------------


The logs show this message:

STATUS | wrapper | 2008/02/21 08:41:16 | --> Wrapper Started as Service
STATUS | wrapper | 2008/02/21 08:41:16 | Launching a JVM...
INFO | jvm 1 | 2008/02/21 08:41:17 | This copy is licensed to **********
INFO | jvm 1 | 2008/02/21 08:41:17 |
INFO | jvm 1 | 2008/02/21 08:41:36 | Unclean shutdown of previous run.
INFO | jvm 1 | 2008/02/21 08:41:44 | ServerContainer [CREATED]
INFO | jvm 1 | 2008/02/21 08:41:46 | AdventNetCC [CREATED]
INFO | jvm 1 | 2008/02/21 08:41:47 | SQLOne Search [CREATED]
INFO | jvm 1 | 2008/02/21 08:41:57 | AdventNetServiceDesk [CREATED]
INFO | jvm 1 | 2008/02/21 08:41:57 | ServerContainer [STARTED]
INFO | jvm 1 | 2008/02/21 08:41:57 | AdventNetCC [STARTED]
INFO | jvm 1 | 2008/02/21 08:41:57 | SQLOne Search [STARTED]
INFO | jvm 1 | 2008/02/21 08:41:58 | AdventNetServiceDesk [STARTED]
INFO | jvm 1 | 2008/02/21 08:41:59 |
INFO | jvm 1 | 2008/02/21 08:41:59 | Server Started.
INFO | jvm 1 | 2008/02/21 08:41:59 | Please connect your client at http://localhost:8181
ERROR | wrapper | 2008/02/21 08:44:15 | JVM appears hung: Timed out waiting for signal from JVM.
ERROR | wrapper | 2008/02/21 08:44:15 | JVM did not exit on request, terminated
FATAL | wrapper | 2008/02/21 08:44:15 | There were 1 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2008/02/21 08:44:15 | There may be a configuration problem: please check the logs.
STATUS | wrapper | 2008/02/21 08:44:16 | <-- Wrapper Stopped


Thanks for your help,

Jamie









































































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