ServiceDesk not connecting to IMAP. Telnet login works

ServiceDesk not connecting to IMAP. Telnet login works

Hi Support

We faceing this issue today. We try to fetch email but in mail server settings page, its blank and we tried manual telnet to imap and its login in to the imap server. we tried different ways, but no use.

kindly find the logs, thread dump and screenshots attached.

We uploaded to Bonita also, here http://bonitas.zohocorp.com/customer_uploads/2010_11_19_3_52_43_SDP.zip

thanks
Gopi
ME Tech










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