Servicedesk inventory scanning across multiple domains

Hi,

Currently the only way that I can get servicedesk to scan machines across multiple domains is to propagate the hosts file with the hostnames of all machines that require scanning.

i.e. servicedesk server on domain A and machines to be scanned on domain B

without propagating the hosts file, this fails as the fully qualified domain name isn't being returned.

Propagating the hosts file is, I suppose, a "quick fix" but isn't a viable solution within a DHCP scoped environment.

Could you please tell me when we're likely to see this issue fixed as (as good as servicedesk is) until it is fixed,it cannot be used as a viable tool for managing inventory / assets across multiple domains.

Many thanks

Tim