ServiceDesk+ integration with AD Manager
I have ServiceDesk+ integrated with AD Manager. I have the custom action setup to populate the fields from the request template to the appropriate fields in AD Manager. However, on AD Manager, I have multiple Templates per Department depending on the Division/Position the employee is assigned to. Is there a way to dynamically change which template is selected to use based off a field in the Service Desk template.
New to ADSelfService Plus?