Servicedesk integration pam360

Servicedesk integration pam360

The latest trial versions of servicedesk and pam360 are installed.
When trying to integrate, we get the message
Services not updated.
In the servicedesk logs:
1
[com.manageengine.servicedesk.integrations.PAMUtil]|[ERROR]|[76]| ::  integration API Key check connection returns not a JSON
,appName : PAM360,ex : org.json.JSONException: A JSONObject text must begin with '{' at 0 [character 1 line 1]
org.json.JSONException: A JSONObject text must begin with '{' at 0 [character 1 line 1]
2
[com.manageengine.servicedesk.sdpapi.v2.executor.integrations.SDPAPIIntegrationExecutor]|[INFO]|[76]| :: status : failure
Integration does not work between products?
Since in the trial version of servicedesk cloud there is no integration point with pam360 at all...



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