The latest trial versions of servicedesk and pam360 are installed.
When trying to integrate, we get the message
Services not updated.
In the servicedesk logs:
1
[com.manageengine.servicedesk.integrations.PAMUtil]|[ERROR]|[76]| :: integration API Key check connection returns not a JSON
,appName : PAM360,ex : org.json.JSONException: A JSONObject text must begin with '{' at 0 [character 1 line 1]
org.json.JSONException: A JSONObject text must begin with '{' at 0 [character 1 line 1]
2
[com.manageengine.servicedesk.sdpapi.v2.executor.integrations.SDPAPIIntegrationExecutor]|[INFO]|[76]| :: status : failure
Integration does not work between products?
Since in the trial version of servicedesk cloud there is no integration point with pam360 at all...