serviceDesk frozen when startup

serviceDesk frozen when startup

I use the tried version of SD+ ,when i finished the installation of SD and got started the SD automatically ,i have found that the startup process stoped on the
89% . Could anyone tell me why? i 'have started the Opmanager before install the SD+.and the port SD+ used is different from the Opmanager.

Below is the content of wrapper.log when I start the SD+.

Thanks a lot.

STATUS | wrapper | 2005/10/24 17:30:31 | ManageEngine ServiceDesk 4 installed.
STATUS | wrapper | 2005/10/24 17:31:35 | Starting the ManageEngine ServiceDesk 4 service...
STATUS | wrapper | 2005/10/24 17:31:35 | --> Wrapper Started as Service
STATUS | wrapper | 2005/10/24 17:31:35 | Launching a JVM...
INFO | jvm 1 | 2005/10/24 17:31:38 | TRYING TO STOP DB WITH COMMAND:::stopDB.bat

../mysql 33366 root
INFO | jvm 1 | 2005/10/24 17:31:38 | percentage 0
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | AdventNet ManageEngine ServiceDesk Plus 4
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | Copyright (c) 2005 AdventNet, Inc. All rights

reserved.
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | This License Agreement details the policy for

license of AdventNet ManageEngine ServiceDesk Plus ("Licensed Software") on the following

topics:
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | Evaluation License
INFO | jvm 1 | 2005/10/24 17:31:38 | Commercial License
INFO | jvm 1 | 2005/10/24 17:31:38 | Technical Support
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | Please read the following license carefully,

before either (i) completing the electronic order or download of the Licensed Software from

an authorised website, or (ii) installing the Licensed Software from media that was

delivered after being ordered by alternative order process, as applicable. You acknowledge

that you have read this License Agreement, have understood it, and agree to be bound by its

terms. If you do not agree to the terms and conditions of this Agreement, either (i) exit

the web site page without continuing the ordering process, or (ii) return the provided

unused media and documentation within thirty (30) days from the date of shipment of the

Licensed Software for a full refund of your payment, as applicable.
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | 1. Evaluation License: AdventNet grants to you a

non-exclusive, non-transferable, Evaluation License for trial and evaluation of the Licensed

Software, in binary object code form, for a period of thirty (30) days from the date of

download or installation. This License begins upon downloading or installing the Licensed

Software and ends thirty (30) days thereafter ("Evaluation Period").
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | If you are not willing to use the Licensed

Software, either the Free Edition or the Professional Edition, after the Evaluation Period,

Licensee agrees to remove the software from Licensee's computer with immediate effect. You

are forbidden from using the Licensed Software for any other use or otherwise offering it

for resale under the terms of this Section 1. AdventNet retains all rights not specifically

granted to you herein.
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | 2. Commercial License:
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | (a)Free Edition: Where applicable, if you choose

to use the Free Edition beyond the Evaluation Period, the Licensed Software allows you to

manage up to 50 devices. AdventNet grants you a non-exclusive, non-transferable, world-wide

license to use the Licensed Software for no cost in perpetuity.
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 |
INFO | jvm 1 | 2005/10/24 17:31:38 | Press Enter

to continue...
INFO | jvm 1 | 2005/10/24 17:31:39 | percentage 1
INFO | wrapper | 2005/10/24 17:31:40 | Waiting to start...
INFO | jvm 1 | 2005/10/24 17:31:40 | percentage 2
INFO | jvm 1 | 2005/10/24 17:31:41 | percentage 3
STATUS | wrapper | 2005/10/24 17:31:41 | ManageEngine ServiceDesk 4 started.
INFO | jvm 1 | 2005/10/24 17:31:41 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:42 | percentage 4
INFO | jvm 1 | 2005/10/24 17:31:43 | percentage 5
INFO | jvm 1 | 2005/10/24 17:31:44 | percentage 6
INFO | jvm 1 | 2005/10/24 17:31:44 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:45 | percentage 7
INFO | jvm 1 | 2005/10/24 17:31:46 | percentage 8
INFO | jvm 1 | 2005/10/24 17:31:46 | percentage 9
INFO | jvm 1 | 2005/10/24 17:31:47 | percentage 10
INFO | jvm 1 | 2005/10/24 17:31:47 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:48 | percentage 11
INFO | jvm 1 | 2005/10/24 17:31:49 | percentage 12
INFO | jvm 1 | 2005/10/24 17:31:50 | percentage 13
INFO | jvm 1 | 2005/10/24 17:31:51 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:51 | percentage 14
INFO | jvm 1 | 2005/10/24 17:31:52 | percentage 15
INFO | jvm 1 | 2005/10/24 17:31:53 | percentage 16
INFO | jvm 1 | 2005/10/24 17:31:54 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:54 | percentage 17
INFO | jvm 1 | 2005/10/24 17:31:55 | percentage 18
INFO | jvm 1 | 2005/10/24 17:31:56 | percentage 19
INFO | jvm 1 | 2005/10/24 17:31:56 | percentage 20
INFO | jvm 1 | 2005/10/24 17:31:57 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:31:57 | percentage 21
INFO | jvm 1 | 2005/10/24 17:31:58 | percentage 22
INFO | jvm 1 | 2005/10/24 17:31:59 | percentage 23
INFO | jvm 1 | 2005/10/24 17:32:00 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:00 | percentage 24
INFO | jvm 1 | 2005/10/24 17:32:01 | percentage 25
INFO | jvm 1 | 2005/10/24 17:32:02 | percentage 26
INFO | jvm 1 | 2005/10/24 17:32:03 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:03 | percentage 27
INFO | jvm 1 | 2005/10/24 17:32:04 | percentage 28
INFO | jvm 1 | 2005/10/24 17:32:05 | percentage 29
INFO | jvm 1 | 2005/10/24 17:32:06 | percentage 30
INFO | jvm 1 | 2005/10/24 17:32:06 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:06 | percentage 31
INFO | jvm 1 | 2005/10/24 17:32:07 | percentage 32
INFO | jvm 1 | 2005/10/24 17:32:08 | percentage 33
INFO | jvm 1 | 2005/10/24 17:32:09 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:09 | percentage 34
INFO | jvm 1 | 2005/10/24 17:32:10 | percentage 35
INFO | jvm 1 | 2005/10/24 17:32:11 | percentage 36
INFO | jvm 1 | 2005/10/24 17:32:12 | percentage 37
INFO | jvm 1 | 2005/10/24 17:32:12 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:13 | percentage 38
INFO | jvm 1 | 2005/10/24 17:32:14 | percentage 39
INFO | jvm 1 | 2005/10/24 17:32:15 | percentage 40
INFO | jvm 1 | 2005/10/24 17:32:15 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:15 | percentage 41
INFO | jvm 1 | 2005/10/24 17:32:16 | percentage 42
INFO | jvm 1 | 2005/10/24 17:32:17 | percentage 43
INFO | jvm 1 | 2005/10/24 17:32:18 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:18 | percentage 44
INFO | jvm 1 | 2005/10/24 17:32:19 | percentage 45
INFO | jvm 1 | 2005/10/24 17:32:20 | percentage 46
INFO | jvm 1 | 2005/10/24 17:32:21 | percentage 47
INFO | jvm 1 | 2005/10/24 17:32:21 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:22 | percentage 48
INFO | jvm 1 | 2005/10/24 17:32:23 | percentage 49
INFO | jvm 1 | 2005/10/24 17:32:24 | percentage 50
INFO | jvm 1 | 2005/10/24 17:32:24 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:25 | percentage 51
INFO | jvm 1 | 2005/10/24 17:32:25 | percentage 52
INFO | jvm 1 | 2005/10/24 17:32:26 | percentage 53
INFO | jvm 1 | 2005/10/24 17:32:27 | percentage 54
INFO | jvm 1 | 2005/10/24 17:32:27 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:28 | percentage 55
INFO | jvm 1 | 2005/10/24 17:32:29 | percentage 56
INFO | jvm 1 | 2005/10/24 17:32:30 | percentage 57
INFO | jvm 1 | 2005/10/24 17:32:30 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:31 | percentage 58
INFO | jvm 1 | 2005/10/24 17:32:32 | percentage 59
INFO | jvm 1 | 2005/10/24 17:32:33 | percentage 60
INFO | jvm 1 | 2005/10/24 17:32:33 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:34 | percentage 61
INFO | jvm 1 | 2005/10/24 17:32:34 | percentage 62
INFO | jvm 1 | 2005/10/24 17:32:35 | percentage 63
INFO | jvm 1 | 2005/10/24 17:32:36 | percentage 64
INFO | jvm 1 | 2005/10/24 17:32:36 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:37 | percentage 65
INFO | jvm 1 | 2005/10/24 17:32:38 | percentage 66
INFO | jvm 1 | 2005/10/24 17:32:39 | percentage 67
INFO | jvm 1 | 2005/10/24 17:32:40 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:40 | percentage 68
INFO | jvm 1 | 2005/10/24 17:32:41 | percentage 69
INFO | jvm 1 | 2005/10/24 17:32:42 | percentage 70
INFO | jvm 1 | 2005/10/24 17:32:43 | percentage 71
INFO | jvm 1 | 2005/10/24 17:32:43 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:44 | percentage 72
INFO | jvm 1 | 2005/10/24 17:32:45 | percentage 73
INFO | jvm 1 | 2005/10/24 17:32:46 | percentage 74
INFO | jvm 1 | 2005/10/24 17:32:46 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:47 | percentage 75
INFO | jvm 1 | 2005/10/24 17:32:47 | percentage 76
INFO | jvm 1 | 2005/10/24 17:32:48 | percentage 77
INFO | jvm 1 | 2005/10/24 17:32:49 | percentage 78
INFO | jvm 1 | 2005/10/24 17:32:49 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:50 | percentage 79
INFO | jvm 1 | 2005/10/24 17:32:51 | percentage 80
INFO | jvm 1 | 2005/10/24 17:32:52 | percentage 81
INFO | jvm 1 | 2005/10/24 17:32:53 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:53 | percentage 82
INFO | jvm 1 | 2005/10/24 17:32:54 | percentage 83
INFO | jvm 1 | 2005/10/24 17:32:55 | percentage 84
INFO | jvm 1 | 2005/10/24 17:32:56 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:56 | percentage 85
INFO | jvm 1 | 2005/10/24 17:32:57 | percentage 86
INFO | jvm 1 | 2005/10/24 17:32:57 | percentage 87
INFO | jvm 1 | 2005/10/24 17:32:58 | percentage 88
INFO | jvm 1 | 2005/10/24 17:32:59 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:32:59 | percentage 89
INFO | jvm 1 | 2005/10/24 17:33:02 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:33:05 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:33:08 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:33:11 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:33:14 | isServerAlreadyRunning false while testing

http://localhost:82
INFO | jvm 1 | 2005/10/24 17:33:17 | isServerAlreadyRunning false while testing

http://localhost:82















































































































































































































































































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