ServiceDesk API V3 - Update a Request
Can anyone help with this simple attempt to update a Request using the v3 API syntax? I am currently using PostMan to test the API and can generate AuthTokens, Retrieve a list of Requests, and Create a Request, Retrieve the newly created request. However, I have been unable to get a simple update to work.
REQUEST HEADERS:
Accept:application/vnd.manageengine.sdp.v3+json
Authorization: {{AUTHTOKEN}} <<==POPULATED FROM POSTMAN VARIABLE
Content-Type:application/x-www-form-urlencoded
Authorization: {{AUTHTOKEN}} <<==POPULATED FROM POSTMAN VARIABLE
Content-Type:application/x-www-form-urlencoded
BODY:
input_data=
{
"request": {
"category": {
"name": "DOCUMENTATION"
}
}
}
RESPONSE:
{
"response_status": {
"status_code": 4000,
"messages": [
{
"status_code": 4001,
"field": "id",
"type": "failed"
}
],
"status": "failed"
}
}
"response_status": {
"status_code": 4000,
"messages": [
{
"status_code": 4001,
"field": "id",
"type": "failed"
}
],
"status": "failed"
}
}
The same update works using the version 1 syntax.
Topic Participants
Charlie
Dinesh Bhaskaran
Srinath V
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