Hello community,

I'm in the progress of evaluating the SDP Rest API. One feature that we require is receiving the status change of a request in various external services.

Here it says that one can set a callback URL which is triggered once the ticket has been resolved.
https://help.servicedeskplus.com/api/rest-api.html

To test this I installed SDP on my machine and created the default ASP.NET Core Web API project. However after creating a ticket via Postman and setting the callback_url to "http://localhost:61046/api/values" no breakpoint is hit in the Controller when I switch the ticket status to resloved or closed.